Webshop servicesSupport office

Direct online access to raise a ticket for service and contact support – fast and immediate

The Sekurit Service one-stop-shop offers its customers the possibility to directly raise a ticket for service and contact on the site. Using our back-office the call centre agents can directly respond to the tickets and help customers. As a customer, you can feel supported throughout your whole journey with us.

Clear and visible ticketing overview – always up to date status

Our communication style is open and transparent and the ticket status overview is easy to track being clear and visible.

Rather than mailing and calling, customers can directly create a ticket on the shop. Just like the return system, we increase the overview of open tickets on your side.